Cannot accept returned items
(your street
city, state, zip)
(date)
(name
street
city, state, zip)
Dear ____ (name):
Thank you so much for writing us about the ____ (product)
you purchased on ____, l9__ (date) that you wish to return for
credit. However, these are the ___ (product) you ordered and,
in fact, paid for them early and took our ____ (number) percent
cash discount.
As I understand it, you would like to return this ____
(product) because they have proved to be a slow seller. We
cannot accept this proposal because we discontinued this line
____ (time). Most of our dealers found them to be good sellers
during the ___ (season) promotion that we sponsored.
We are sending you additional promotional ideas and
materials that have been successful with other dealers. Our
salesman, _____, (name of salesman), will also be calling on you
____ (time period) with additional suggestions.
Sincere regards,
(name)
(title)
....................................
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